Conflict Resolution Tools for the Nonprofit Workplace

Date02/07/2019   |   Time9:30 am - 4:30 pm  

300 Madison Ave.
300 Madison Ave. 8th floor
Toledo, OH 43604 Driving Directions: 

PARKING OPTIONS: Superior Parking Garage (enter off of Superior or St. Clair Street) or Port Lawrence Parking Garage (enter off of St. Clair Street near Jefferson). Garage rates run $1.00 - $6.00 for ½ hour to 4 hours ($8 daily maximum).

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Contact: Lexi Haas, Associate Director
Phone: (419) 241-9513

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  This workshop is eligible for 6 hours in the Organizational Management OR Leadership and Human Resources Tracks of the Certificate in Nonprofit Management.  
  The C4NPR Nonprofit Management certificate program is sponsored by 
Approved for 6.0 CFRE credits.


Workshop description:
Working in a nonprofit means understanding how to work effectively with people in many different roles: clients you serve, board members, volunteers, staff, funders, the media, government officials.  Despite our best efforts conflict can erupt.  What if you could not only learn to effectively resolve conflict but also learn how to prevent it?

Participants will discover their own conflict management style as well as learn the basic components of facilitating the process to get to a resolution. A particular focus will be on learning how to identify and move from an opposing position based on individual interests to an agreement for an outcome that is based on mutual interest.  The ultimate goal is to find a way to move past an impasse. 

This workshop will give participants an introduction to the theory and definition of conflict with tools to understand the differences between conflict management, conflict resolution, and conflict transformation.  Participants will leave with insight and tools to successfully move from conflict to mutual agreements and resolution. 

Come join us and explore how conflict resolution can be applied in your nonprofit organization!

Target Audience: Directors, supervisors and employees

Presenter's Bio:
Allen Rutter has been a mediator and conflict resolution trainer since 2006 and is the executive director at Shalom Counseling and Mediation Center located in Archbold, OH and Bryan, OH. Over the years he has helped families, businesses, organizations, churches and court ordered participants resolve a myriad of conflicts and mediate restitution regarding criminal offenses as well as divorce and parenting agreements.

Event Logistics:

  • Workshop registration starts at 9:15 am.
  • The cost of the workshop does not include lunch.
  • A map of lunch options will be provided in an email sent to you prior to the workshop.
  • Workshop slides will be emailed to you prior to the workshop.
  • Morning coffee provided.
  • Water provided throughout the day along with a light afternoon snack.

Contact Us

300 Madison Avenue
Suite 1300
Toledo, OH 43604
P     419.241.9513

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The Center for Nonprofit Resources is funded by  Toledo Community Foundation