Family Support Specialist

1020 Varland
Toledo 43605
Start Date: 05/06/2019
Hours Per Week: 40

Contact: Staci Baird -
Last Updated: 04/18/2019
Expiration Date: 04/30/2019

Job Description:

The Healthy Families Home Visiting Family Support Specialist (FSS) is responsible for building trusting relationships with families based on the Healthy Families America model. The FSS will visit families in their homes to provide support in establishing positive home environments, promote strong attachments through the parent child relationships, and encourage the well-being of children and families. Utilizing an infant mental health approach, the FSS will practice reflective strategies to strengthen parent-child relationships, improve parenting skills, teach effective problem-solving, and reduce family stress.


Home Visiting 90% 

  • Develops strategies to positively engage families in voluntary services through a trusting relationship. 
  • Schedules and provides regular home visits with families
  • Conduct ongoing screens and assessments such as the ASQ and other tools required by the program. 
  • Implements research based curriculum, Growing Great Kids, during home visits with families. 
  • Supports and guides families in the development of the Family Goal Plan, and encourages families in achieving identified goals. 
  • Refers and connects families to additional services and other community resources that could help strengthen the family and build protective factors.
  • Documents observations of children and families through weekly home visit notes and completes requirement documentation in accordance with program expectations. 
  • Meets weekly with supervisor for supervision to reflect on work with families and review interventions and documentation.

Other Duties 10% 

  • Completes training required by program including Foundations for Family Success, Growing Great Kids, and other required topics. 
  • Assists with outreach through community fairs and other events that help build awareness of program. 
  • Attends regular team meetings and participates in supporting other team members as needed. 

Work Environment Office and participant homes. 
Lifting Requirements Up to 25 pounds. 
Travel Requirements Must have vehicle in good condition; able to travel to and from family homes and transport participants to appointments. 


  • Must have a home telephone and/or mobile phone and be willing to handle emergency or crisis situation with the assistance of the supervisor.
  • Valid driver’s license, reliable transportation, current auto insurance, pass all required background checks. 



Associates degree in human services or child development 
An ability to establish trusting relationships 
Acceptance of individual differences 
Experience and willingness to work with the culturally diverse populations in the community 
Knowledge of infant and child development and parent-child attachment principles 
Open to reflective practice including reflective supervision 
Strong verbal and written communication skills 
Ability to approach families from a strengths based and family-centered perspective 
Ability to maintain professional boundaries when providing supportive services 

Mandated Reporter 
All ETFC employees are mandated reporters of child abuse and neglect. Failure to properly report to DCF and the supervisor can result in disciplinary actions up to and including termination.

The duties and responsibilities of this job are subject to change without prior notice.

Send this page to a friend

Contact Us

300 Madison Avenue
Suite 1300
Toledo, OH 43604
P     419.241.9513

Connect With Us

Find Us On Facebook Watch Us On YouTube

Receive Our Email Newsletter

Click here to signup!

The Center For Nonprofit Resources is a Partnership between United Way Toledo Community Foundation