Pathway’s Intake and Invoicing Specialist


Hospital Council of Northwest Ohio (HCNO)

 Job Title                                              Pathways Intake & Invoicing Specialist

Department                                         Northwest Ohio Pathways HUB

Immediate Supervisor                         Intake Manager

Full-time, hourly position, working 40 hours per week, remote position, available to come into office for meetings, live within 30 minutes of Toledo, OH area,  M-F 8a-5p

Position Qualifications

  • Bachelor’s degree in Business Administration, Social Work, or related field preferred; Associate degree required
  • Proficient in the use of Microsoft Office Suite software, Excel, and Word experience
  • Ability to learn commonly used software programs as well as specialized software required
  • One to two year’s experience in health care or nonprofit organization preferred
  • Excellent written and verbal skills required
  • Must be able to work as a member of a team
  • Must be adaptable to changes in job responsibilities



  •  Assist with providing regular reports to funders and referral sources as needed
  • Attend planning groups/meetings as required
  • Referring clients as needed to other community partners
  • Assist with developing and implementing policies and procedures referrals and enrollments.
  • Create and reconcile monthly invoices
  • Assist with check turning
  • Contact potential clients to provide information regarding the Pathways program and other identified community resources
  • Data entry into the Pathways HUB database and Microsoft Excel spreadsheets
  • Maintain communication regarding client outcomes with the referring providers
  • Assist with receiving and sorting incoming referrals
  • Serve as backup for the point of contact for community agencies referring clients to the Northwest Ohio Pathways HUB.
  • Work collaboratively with local agencies to provide services to families. Perform information and referral services.  Maintain complete records for agency policies and procedures.
  • Adhere to agency regulations and rules
  • Other related duties as identified


If interested and qualified for this position email cover letter, and resume to Tina Hacker, HR Director at


HCNO is an Equal Opportunity Employer. We encourage minorities, women, and qualified candidates with disabilities to apply. We offer a competitive salary commensurate with experience, along with a comprehensive benefit package.